please make sure the monitor’s power cable is properly seated in the port and that the monitor is powered on. by default led indicator will light up when the monitor is powered on. if no led indicator lights up, please try another power outlet first. if above doesn’t help, please contact viewsonic service center.
when installing unsigned drivers on windows 10, windows pops up a warning saying windows can’t verify the publisher of this driver software. the following are instructions on how to install unsigned drivers in windows 10. note: checking driver signatures is a security feature in windows, and disabling it is not rec...
when using a monitor in the digital (hdmi, displayport) connection, auto image adjust and manual image adjust settings may be disabled. this is normal as the monitor will adjust itself when in the digital mode.
viewsonic freesync monitors support geforce driver g-sync enable-ready. *legal disclaimer for geforce driver g-sync enable-ready: our product follows the adaptive sync technology standard adopted by the video electronics standards association (“vesa”). our product is compatible with and certified by amd for amd’s freesync te...
mprt and freesync are incompatible with each other because: mprt will keep the refresh rate at a high and constant point. freesync will change the refresh rate continuously in a range between the minimum and maximum rate of the monitor. therefore, all viewsonic monitors that have mprt(1ms) and freesync are not able to have both functio...
1.if the line location is not fixed, please check and adjust firstly by following below methods: (1) check the video cables and/or another video input. make sure the cable is securely connected and if possible, change the cable. (2) use another power outlet. (3) connect the monitor to another computer. 2. if the line location is...
image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.
turn off the screen for hours. 1. set the display to turn off after a few minutes of system idle under ”power & sleep “ (win10) or “battery” (macbook). 2. turn off the monitor when ... this setting is to provide better picture performance if user’s screen are mostly dark scenes. if no special needs(ex: playing shooting games in dark scenes), it is suggested to turn off.
viewsonic develops several preset modes (viewmode) such as game/movie, etc. these presets are specifically designed to deliver an optimized viewing experience for different screen applications. under specific preset modes, some settings are fixed and cannot be adjusted. please set to “standard” mode if you want to adjust.
please download the attachment and manually install the drivers under win7 x64. file url:https://support.viewsonic.com/helpdesk/attachments/33058629684